Organisation : The Man Company
Service Name : Customer Care Number, Email & Contact Address
Headquarters : Gurugram
Industry : Online Shopping
Service/ Product : Fragrances, Face Care, Hair Care, Body Care, Beard Care, Shave Care, Tools & Accessories & Gifts For Men
Website : https://www.themancompany.com/pages/contact-us
The Man Company Customer Care Number, Email
** We are always looking forward to hear back from you. To contact a customer service representative, You can fill out the form below. Our customer service agent will get back to you in 24-48 business hours.
** We’re available 9:30 AM – 6:30 PM, Monday to Saturday.
** You can also reach us at care[AT]themancompany.com or call us at +91 96670 31212
** For queries regarding corporate gifting, please contact corporategifting[AT]themancompany.com.
Related / Similar Customer Care : SASSAFRAS Gurugram Customer Support Number, Email & Contact Address
ADDRESS:
Helios Lifestyle Private Limited
Spazedge Tower, Tower-B,
Office No. 522-526, Sector 47,
Gurugram – 122002, Haryana, India
Orders And Shipping of The Man Company
I have placed an Order. How do I know if it’s confirmed?
Once your order has been placed, you will receive a confirmation Email and SMS. It will include your order number and estimated time of delivery.
Can I modify my order after I have placed it?
Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.
How can I track my order?
You can track your order through multiple ways, mentioned below:
** You can Login to our Website from your registered email address and track your order in “My Orders” section
** You can track your order through the specific link sent to you via SMS and Email, after order is shipped.
** You can connect with our Customer Care and we’ll confirm you the tracking details with status
Are there any shipping charges?
There are no shipping charges above Rs. 499/- order value. However, there is a shipping charge of Rs. 99/- if the order value is below Rs. 177/- and there is also a shipping charge of Rs. 50/- if the order value is between Rs. 178 – 498/-
Will I get a call before delivery is attempted?
Yes, you will receive a call on the day the delivery is to be attempted. In case you are not available at your address, you can ask the courier person to deliver the products the next day.
How long will my order take to arrive?
We aim at delivering the products as fast as we can. It generally takes 5-7 working days to fulfill the delivery. However, due to unforeseen circumstances like bad weather, flight delays, improper logistics infrastructure etc. the delivery might take longer.
Can you expedite my product on priority?
The expedite delivery varies from region to region. If you want us to expedite your product, give us a call at customer support. Please make sure that it is a prepaid order. We cannot expedite the COD orders.
Can The Man Company Cancel/revoke my order?
The Man Company holds complete right to change/withdraw/revoke/cancel any order or offers at any given time without any prior knowledge or information to the customers.
Cancellations of The Man Company
How can I cancel my order?
An order once placed, can be cancelled only within 2 hours. To cancel your order please write to us at care[AT]themancompany.com.
Can I modify my shipping address after the order has been placed?
Yes, we can modify/change your shipping address provided you contact us within 4 hours of placing your order. However, if the order is processed before you contact us the shipping address will not be modified/changed.
How will I get refund for the cancelled order?
Refunds of cancelled orders will be done only in the form of gift card.To get your refund please contact us at our customer support at care[AT]themancompany.com.
Return & Exchange Policy of The Man Company
** Due to hygiene reasons we cannot accept exchange or returns on our products.
** If you ever have any questions regarding our refunds & exchange, please contact us at care[AT]themancompany.com.
** In case of damaged/wrong products, contact must be made within 3 days of receiving the products by notifying us at care[AT]themancompany.com. In such a case, we will send you the replacement of the damaged product. If a refund is needed, it will be done only in the form of a Gift Card.