Company : Lazer India Private Limited
Service Name : Customer Care Helpline Number, Email Id & Contact Address
Head Quarters : Delhi
Industry : Home Appliances
Service / Product : Cook-Tops, Irons, Fans, Rice Maker, Juicer, Mixer Grinder , Sandwich Maker, Room Heaters, Water Heaters
Website : https://lazerindia.com/contact-us/
Lazer India Customer Care Helpline Number
At Lazer India, we are dedicated to providing you with top-quality home appliances and excellent customer service. If you have any questions, concerns, or need assistance, our customer care team is here to help you. Whether you need product support, want to inquire about our latest products, or have any other queries, please don’t hesitate to reach out.
For immediate assistance, please call our Customer Care Helpline:
Toll-Free Number: 011 – 40237777
Local Contact: +91-9205805368
Email: customercare[AT]lazerindia.com
Address:
Lazer India Private Limited
43, Ground Floor,
Rajasthani Udyog Nagar,
Adarsh Nagar,
North West Delhi,
110033, India
Related / Similar Customer Care : Vidiem Chennai Customer Support Number
Return and Refund Policy
Thank you for shopping with Lazer India Appliances. We appreciate your trust in our products and services. Please read our return and refund policy carefully to ensure a smooth and hassle-free experience with your purchase.
Returns :
Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer service team within 7 days of receiving your order. We will arrange for a return and provide you with a replacement or a full refund, including shipping costs.
Change of Mind: If you change your mind about your purchase, you may return the unused and undamaged item in its original packaging within 30 days of the delivery date. In such cases, you will be responsible for the return shipping costs, and a restocking fee may apply.
Refunds :
Eligibility: To be eligible for a refund, the returned product must be in its original condition, unused, and in the original packaging. Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund.
Refund Process: If your return is approved, we will initiate a refund to your original method of payment within 7 business days. Please note that it may take some time for your refund to be processed and for the credit to be reflected in your account, depending on your payment provider.
Exclusions: Please note that certain products are not eligible for return or refund, including:
** Products that have been used or damaged after delivery.
** Products without original packaging or with missing parts.
** Products returned after the specified return period.
** Products that are not in their original condition.
Shipping & Delivery Policy
At Lazer India, we are committed to providing a seamless and convenient shopping experience for our valued customers. To ensure your satisfaction, we have partnered with Shiprocket, a leading logistics and courier service provider with an extensive network of delivery partners. This partnership allows us to deliver your favorite home appliances to your doorstep efficiently and reliably within 7 working days
Shipping Process :
Order Processing: Once you place an order on our website, our team begins processing it promptly. We verify the availability of the product and prepare it for shipment.
Shipping Partners: We rely on Shiprocket’s vast network of courier services to handle the delivery of your order. Shiprocket collaborates with renowned courier companies to ensure safe and timely delivery.
Tracking: You can track the status of your order by using the tracking number provided in your order confirmation email. This allows you to stay updated on the progress of your delivery.
Delivery Time: Shipping times may vary depending on the product’s availability, your location, and the courier service selected. We strive to deliver your order as quickly as possible. We deliver your product within 7 working days.
Delivery Charges :
Shipping fees, if applicable, will be calculated and displayed at the time of purchase. These fees are based on the shipping address and the weight and dimensions of the products in your order.
Note: We do not accept returns for reasons other than technical faults or defects in the product.
At Lazer India, your satisfaction is our top priority. We aim to make the shipping and delivery process as smooth as possible for you. If you have any questions or concerns about our shipping and delivery procedures, please do not hesitate to contact our customer care team. We are here to assist you in any way we can and ensure that you have a delightful shopping experience with us. Thank you for choosing Lazer India for your home appliance needs.