Company : IndianOil-Adani Gas Pvt. Ltd. (IOAGPL)
Facility Name : Customer Toll Free Number, Email & Contact Address
Head Quarters : Uttar Pradesh
Industry : Gas
Service / Product : Gas Services
Website : https://ioagpl.com/
IOAGPL Customer Toll Free Number
Toll-Free : 1800 2335 5666
Phone No: 85889 02688
E-mail:
customercare[AT]ioagpl.com
info[AT]ioagpl.com
Related / Similar Customer Care : HPOIL Gas Mumbai Customer Support Number, Email ID & Contact Address
Correspondence Address :
IndianOil-Adani Gas Pvt. Ltd.
1st Floor, Tower-B, Windsor IT Park,
Sector-125, Gautam Buddh Nagar,
Uttar Pradesh – 201303
Registered Office :
Room No. G-04, Indian Oil Bhavan 1,
Sri Aurobindo Marg, Yusuf Sarai
New Delhi – 110016
Do’s & Don’ts
Safety precautions for PNG :
Do’s :
** Every morning, before you turn on your gas stove, make it a habit to open all doors and windows. Since gas is lighter than air, it would disperse immediately in case of any leakage and avoid any incidents of fire or explosions
** If you can smell gas or doubt a leakage, do not ignite a match or lighter. Close the main control valve and call the IOAGPL Emergency helpline – Number
** If the leakage is observed in the PE (Poly-ethylene) line, inform IOAGPL company representative immediately and do not allow any vehicles near the leakage point
** Inform the IOAGPL representative if any digging/ construction work is being done on the gas line
** Always close your gas tap before you go to bed at night
** Always ensure the rubber tube fits correctly
** Never use non-standard or unauthorised tubes; we only recommend rubber tube supplied/ approved by the gas company.
** Always close the main control valve if you are not going to be home for a day or more
** When you turn on your gas again after a long duration, make sure all the doors and windows of your house are open
** Always use standard ISI mark stoves and burners
** Always ensure that the hot utensils or liquids are not in direct contact with your rubber tube
** When you are cooking, make sure that you do not leave the burner or stove unattended
** Once you complete your cooking, make sure you close the burner knob and gas tap
** If the gas supply stops suddenly, close the knob and open all doors and windows. Only once there is no smell of gas should you turn on the stove again
** It is safe to wear cotton apron or cotton clothes during cooking
** Never use a sari to lift any utensils from the stove
** It is always safer to ignite a match first, and then to switch on the gas supply
** Keep children away from the gas stove and gas connection
** Checking the rubber tube for any cuts, damage regularly
** Never store combustible or explosive/ flammable items in the kitchen
** When you are cleaning the burner – close the main valve and gas tap; allow the stove to cool down and then clean the burners with a cloth; clean the burners with warm water and use soap or other cleaning agents if the burner is oily; allow the burner to dry up; clean the burner head in the similar way; clean the burner head with a hard brush
Don’ts :
** Do not allow any naked flame, spark or smoking near the leakage point
** In case you smell a gas leakage, do not operate any electrical switches and appliances Do not ignite a match, a bidi, cigarette or candle lamps, etc. if you smell a leakage
** STOP cooking immediately if you smell a gas leakage
** Do not carry out/or allow any digging and construction on gas line. If required Dial before dig on IOAGPL’s helpline Number
** Never carry out any alteration by yourself and never tamper with any parts of the gas connection
** Never install gas geyser in bathrooms or concealed area
** Do not tamper with any component of the gas connection
** Don’t ever cover the rubber tubes and regularly clean them with a wet cloth
Privacy Policy of IOAGPL
Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.
** Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
** We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
** We will just hold individual data the length of essential for the satisfaction of those reasons.
** We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
** Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
** We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use, or alteration.
** We will promptly provide customers with access to our policies and procedures for the administration of individual data.
** We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.