Organisation : Bianca
Service Name : Contact Number & Email ID
Head Office : Mumbai
Industry : Online Shopping
Service/Product : Shower Curtain, Laundry Bag, Kids Towel, Bath Accessories
Website : https://biancahome.com
Bianca Contact Number & Email ID
Call : +91-9321166255
Email Id : info [AT] biancahome.in
Bianca Contact Address
Bianca, 915, Hubtown Solaris,
N.S.Phadke Road, Andheri (E),
Mumbai 400 069, India.
Ordering & Shipping policy In Bianca
** We will ship your order using the fastest, safest, and the most reliable method possible, to provide you the best delivery experience.
** We have tied up with the reputed courier companies, such as Fedex, Aramaex, Delhivery , to ensure safe and timely delivery of your orders.
** Bianca provides free delivery on all items if your total order value is Rs. 500 or more (inclusive of taxes) else, a delivery charge of Rs.100 will be charged on your order.
Delivery Time-frames :
** Standard products: For standard items, you will receive your order within 5-10 working days from date of order, depending on the location of the delivery.
** These products will be shipped via air courier.
** Heavy Products: For heavy items, you will receive your order within 7-12 working days from the date of order, depending on the location of the delivery.
** These products will be shipped via surface shipping.
Refund Policy In Bianca
** We at Bianca strive to make your shopping experience seamless, enjoyable, and stress-free, and therefore try our best to ensure that every product you order is in top condition before it leaves our warehouse.
** However, at times things are beyond our control and thus we offer the following return policy.
Items can be returned if :
** The product is damaged, defective or has any other problem
** In such a case, we will replace the product for you free of cost.
** You need to only inform us within 24 hours of receiving the product, and we will schedule a pick up, and replace the product as soon as possible.
** In order to successfully complete this process and get your replacement product, you will need to get in touch with Customer Care and follow the terms and conditions mentioned below.
** In case the product is out of stock or is irreplaceable, we will offer you store credit or refund depending on the product.
You are not satisfied with product :
** If for some reason you are not satisfied with your purchase, we will gladly accept your return as long as it meets the terms and conditions.
** To avail this policy, please contact our Customer Care within 7 working days of receiving the product and follow the terms and conditions to receive your store credit/refund.
** While we are happy to provide our services and initiate the pick-up, we request that the shipping costs for the return be borne by the customer.
** You can either use our pre-approved couriers to dispatch the shipment yourself or you can ask us to initiate the pickup in which case, the shipping costs will be deducted from your refund.
Order cancellation :
** For orders that are cancelled before they have left our warehouse, we will issue a full refund.
** However if it is already in transit, we cannot cancel the order.