www.customercare.gen.in

Company : Department of Posts
Head Quarters Location : Delhi
Industry : Postal & Courier Services
Service / Product : Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics, deposit account
Website : http://www.indiapost.gov.in

India Post Customer Care Number

Toll Free Call Centre : 1800-11-2011 (For International Mails)

Services :
** Please share your views to improve the web site
** Please click here for submiting your valuable feedback
** For tracking of Mail items click here
** For redressal of any grievance/complaint regarding the services offered by Department of Posts click here
** Guidelines for Registration of Complaints click here

Complaints

Initial Level for lodging complaints:
** Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices. Click here and enter the name of Post office or Pincode to know the contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office.
** Click here to know the contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning.
** If the complaint is still not settled
** If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. Click here for contact details. If you are dissatisfied with the action taken, approach the following Officers in the Postal Directorate, Dak Bhavan, and New Delhi-110116 according to the nature of complaint.

Complainant Address

Andhra Pradesh – Dak Sadan, Abidas, Hyderabad – 500001.
Email – cpmg_apr AT indiapost.gov.in
Tel – 040-23463636 ,
Fax – 24747282

Assam – 4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001.
Email Us – cpmg_asm AT indiapost.gov.in
Tel – 9435503177
Fax – 2544838

Bihar – Patna GPO Complex, Patna – 800001
email us – cpmg_bhr AT indiapost.gov.in
Customer care centre/Complaints: 0612-2230082, 2220207 (Tel), 2225011 (Fax)
Postal Life Insurance complaints: Toll free No.18003456107,0612-2236842

Chhattisgarh – Raipur – 492001.
Email us – cpmg_chh AT indiapost.gov.in
Tel – 0771-2233400 (Tel),
Fax – 2233194 (Fax)

Delhi – Meghdoot Bhawan, Link Road, New Delhi – 110001.
Email Us – cpmg_del AT indiapost.gov.in
Tel – 011-23620144 (Tel),
Fax – 23627114 (Fax)

Gujarat – Khanpur, Ahmedabad – 380001.
Email Us – cpmg_guj AT indiapost.gov.in
Tel – 079-25505424 (Tel),
Fax – 25505275 (Fax)

Haryana – 107, The Mall Road, Ambala Cant. – 133001.
Email Us – cpmg_hry AT indiapost.gov.in 0171-2603100 (Tel), 2603736 (Fax)

Himachal Pradesh – Kaithu, Shimla – 171009.
Email Us – cpmg_hpr AT indiapost.gov.in 0177-2629000 (Tel), 2620351 (Fax)

Jammu & Kashmir – GPO Complex, Residency Road, Srinagar – 190001.
Email Us – cpmg_jnk AT indiapost.gov.in Jammu: 0191-2542878 (Tel), 2561746 (Fax) Kashmir: 0194-2452528 (Tel), 2452036 (Fax)

Jharkhand – Doranda HO Complex, Ranchi – 834019.
Email Us – cpmg_jha AT indiapost.gov.in 0651-2482345 (Tel), 2480153 (Fax)

Karnataka – Beaulieu, Palace Road, Bengluru – 560001.
Email Us – cpmg_kar AT indiapost.gov.in 080-22392523 (Tel), 22202607(Fax)

Kerala -(For Kerala and Lakshadeep) Thiruvananthapuram – 695033.
Email Us – cpmg_ker AT indiapost.gov.in 0471-2308300 (Tel), 2306500 (Fax)

Madhya Pradesh – Bhopal – 462012.
Email Us – cpmg_mp AT indiapost.gov.in 0755-2550838 (Tel), 2556547 (Fax)

Maharashtra – (For Goa, Maharshtra and Dadra & Nagar Haveli)Mumbai GPO Building, 2nd Floor, Mumbai – 400001.
Email us – cpmg_mah AT indiapost.gov.in 022-22620049 (Tel), 22620829 (Fax)

North East ( All North-Eastern States except Assam and Sikkim) – Shillong – 793001.
Email Us – cpmg_ne AT indiapost.gov.in 0364-2223800 (Tel), 2223034 (Fax)

Orissa – Bhubaneswar – 751001.
Email Us – cpmg_ori AT indiapost.gov.in 0674-2392000 (Tel), 2394790 (Fax)

Punjab (For Punjab and Chandigarh) – Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Email Us – cpmg_pun AT indiapost.gov.in 0172-2706700 (Tel), 2721670 (Fax)

Rajasthan – Sardar Patel Marg, Jaipur – 302007.
Email Us – cpmg_raj AT indiapost.gov.in 0141-2372020 (Tel), 2366151 (Fax)

Tamil Nadu (For Tamil Nadu and Pondicherry) -Anna Road, Chennai – 600002.
Email Us – cpmg_tn AT indiapost.gov.in 044-28520367 (Tel), 285221199 (Fax)

Uttar Pradesh 4, Hazratganj, Lucknow – 226001.
Email Us – cpmg_up AT indiapost.gov.in 0522-2622000 (Tel), 2616855 (Fax)

Uttarakhand – Dehradun – 248001.
Email Us – cpmg_utr AT indiapost.gov.in 0135-2658396 (Tel), 2650065 (Fax)

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) -Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012.
Email Us – cpmg_wb AT indiapost.gov.in 033-22120070 (Tel), 22120811 (Fax)