Organisation : Lemon & Pepper
Service Name : Contact Number, Email ID
Head Office : Thane
Industry : Footwear
Service/Product : Block, Sandals, Mules, Pumps
Website : https://lemonpepper.in
Lemon & Pepper Contact Number
Call : +917400323073
Email : customercare [AT] metmill.com
Timing : Monday To Friday
10.00 A.M to 5.30 PM IST
Related / Similar Customer Care : Language Shoes Chennai Contact Number, Email ID
Lemon & Pepper Contact Address
Z/2, Shree Arihant Compound,
1st Floor, Kalher village,
Thane – Bhiwandi Road,
District Thane 421 302
Exchange And Returns Policy In Lemon & Pepper
** Please ensure that the item(s) is in original condition, original packaging and with the original tags and tickets attached.
** All merchandise must be returned in the original selling condition. Returns that do not meet our policy will not be accepted and will be returned to you at your cost.
** A final inspection will be done to ensure that it is in its original condition, followed by processing your return.
Exchanges :
** Our exchange policy is applicable to item(s) received in your online order within 7 days upon receiving your order.
** We offer only one time size or product exchange for all orders.
** Please note that an exchange is subjected to stock availability and we reserve the right to do an exchange by way of an item(s) of a similar value or any other methods at the discretion of LEMON & PEPPER.
Returns :
** Our return policy is applicable to item(s) received in your online order within 7 days upon receiving your order.
** We only offer one complementary return on fresh merchandise and no successful returns can be filed for merchandise shopped during sale/ special promotion period.
Refunds :
** Our refund policy is only applicable to successful returns. Refunds will be based on the merchandise value on your invoice.
** Shipping and handling charges for unsuccessful exchange / return will have to be borne by the customer.
** Please allow 14 days after your return has been approved for your refund to be processed.
** Please note that the processing time for refund is dictated by card issuers.
Return Status :
** To check on your return status, sign in to your account and click on Overview under My Ac, then select My Returns.
** Your return status is reflected next to your Return Request number.
** Pending – Your Return request has been received
** Authorised – Your Return request has been authorised
** Partially Authorised – Your Return request has been partially authorised
** Return Received – We have received the returned item(s)
** Processed and Closed – Your Return request has been resolved
** Closed – Your Return request has been denied