Organisation : Arra Online Store
Service Name : Contact Number and Email ID
Head Office : Gurugram
Industry : Online Store
Service/Product : Sofa, Chair, Bed
Website : https://www.arra.co.in
Arra Online Store Contact Number
Call : 880-080-2506, +91 8287988850
Email : support [AT] arra.co.in
Timing : (Monday–Saturday, 9:30 AM to 7 PM)
Arra Online Store Contact Address
Khasra#435/1201, Village Basai,
Under Basai Jhajjar Flyover, Basai,
Gurugram (Haryana) 122001
Related / Similar Customer Care : Blum India Mumbai Contact Number and Email ID
FAQ On Arra Online Store About Refund Policy
Frequently Asked Questions On Arra Online Store About Refund Policy
1. Can I cancel my order?
We accept order cancellations before the status shows you order placed (means it is under production already), pl refer Returns and Refunds section here.
2. How do I cancel my order?
** Orders which are not yet placed (means it is under production) can be cancelled.
Please write to us here or go to my orders and press cancellation.
**In case there are manufacturing defects post delivery, we will treat it as an After Sales Complaint. Such products will be repaired or replaced as deemed necessary by our After Sales Specialists.
3. When will I get the refund?
If you are eligible for a refund, the same shall be given to you as per the following guidelines –:
** The refund amount for the orders paid online or paid via credit/debit card at the time of delivery will be refunded within 7-10 working days from the date of initiating the refund through the online account, or will be refunded to the same card, depending on the most suitable circumstances as determined by Ammri Interiors (ARRA).
** The refund vides a promo code will be provided to you within 7-10 working days through hard copy or e-mail depending on the most suitable circumstances as determined by Ammri Interiors (ARRA).
** A promo code once used shall not be re-activated in case of cancellation of order, either by customer or Ammri Interiors (ARRA).
4. Will I get a full refund on my order?
For most products, you will get a 100% refund on valid cancellations (products cancelled before status showing “order placed”).
About Arra Online Store :
** It all started two decades back when we started making futons and other small products as a hobby, today we take pride to have already served more than half a million customers.
** ARRA was formed with a view to service customers with international designs at Indian prices. Our products are designed exclusively keeping in mind tastes and needs of Indian consumers.
** We are serving best of the furniture brands in country and our client list includes the likes of Home Town, Home Center, Home, Evok, Livspace, Flipkart and many more….