Organisation : Gulmohar Lane
Service Name : Contact Number and Email ID
Head Office : Jaipur
Industry : Online Shopping
Service/Product : Accessories ,Lighting , Furniture
Website : https://www.gulmoharlane.com
Gulmohar Lane Contact Number
Call : +91 8306682404
Email : care [AT] gulmoharlane.com
Timing : 9:30 am to 6:00 pm IST, Monday-Sunday
Gulmohar Lane Contact Address
A September Home Lifestyle Private Limited
H-1267-1268, Phase 3, Sitapura Industrial Area,
Jaipur-302022 Rajasthan,
India
Related / Similar Customer Care : MBTC IntraFurnish Delhi Contact Number
Gulmohar Lane Store Locator
Gulmohar Lane Products Also available at:
Chennai Toran
5, Damodaran Street
Off Harleys Road, Kilpauk
Chennai – 600010
Phone: +91 9841359666, 044-42026660
Store Timings: 11:00 AM to 5:30 PM (Monday to Saturday, By appointments only)
Sunday: Closed
FAQ On Gulmohar Lane
Frequently Asked Question FAQs On Gulmohar Lane
1. I have a large order, will it take the same amount of time?
Our furniture is handcrafted and labour intensive. These pieces are not made in assembly line system and each piece takes its own time and effort.
We do not force our karigars to work faster as it may adversely affect the quality of the products.
Therefore if your order is of more than Rs.5,00,000 value we suggest you speak with our customer care to check the tentative timelines as it could be more than the standard timelines of 8-9 weeks depending on the production load.
2. I have ordered products with different shipping times together, when will I receive the products?
** All products may have different delivery time. For example products like bulbs are delivered in 7-10 days, whereas sofas in about 8 weeks and beds in 9 weeks.
** Therefore, if all of these are ordered together, you may either receive products separately as per the delivery time for different products or you may choose to get everything together with the latest delivery time product.
** For example if you have ordered sofas and beds together you may choose to get the sofa in 8 weeks and beds in 9 weeks or you can choose to receive both sofas and beds in 9 weeks.
** Please indicate your choice to the customer care before the delivery dates.
3. How much do I have to pay for delivery?
** We provide free delivery throughout India except some regions which are not covered by our logistics partner(s).
** You can enter the pincode of the area where you want the product to be delivered to see if the locality is covered under our delivery area.
** We may charge some additional amount to deliver in the ODA (Out of Delivery Area).
4. How can I track my order?
** Your order status is updated to you via emails and SMSs at every step. We update you at every stage of your product’ processing.
** For any details or queries please get in touch with our Customer Care immediately. Give us a call on +91 8306682404, Monday-Saturday (09:30 AM – 6:00 PM) or drop us an email at care [AT] gulmoharlane.com.
** An email is sent to you after the order is shipped that contains the tracking number and the service provider. Easiest way to track your order once dispatched is to type the order no. in “Track Your Order” Tab at the bottom of the home page (Below the Fedex Logo). You can also type the tracking number in the tracking section on the website of the service provider (e.g. Fedex).
** The order status would provide detailed information on your package.
5. My shipment shows delivered but I have not received it?
** Please see if someone else accepted delivery, check with family members, neighbors, security, the mail room, reception, and anyone else who may have accepted the delivery.
** If you are not able to track the whereabouts of the item, please contact our Customer Service team and we will assist you.