Company : Outletwise Retail Private Limited
Head Quarters : Mumbai
Industry : Online Shopping
Service / Product : Sarees, Salwar,Mens Wear, Womens Wear, Kitchen Appliancess etc..
Website : www.20dresses.com
Customer Care :
Email: hello AT 20Dresses.com
Telephone: +919699822211
To post something our address is:
20Dresses.com
c/o Outletwise Retail Private Limited
319, Adhyaru Industrial Estate
Sun Mills Compound, Lower Parel
Mumbai, 400013
Shipping Policy :
Delivery Policies :
** Mostly all of the products that are displayed on the website are available with us as inventory and we would ship them out as soon as we get the order.
** However, since we use third party courier services for our deliveries, they may take more than 2-5 days time to execute the deliveries depending on your location.
** On dispatch we will send you a mail giving you the details of the courier service used.
Delivery area :
** 20Dresses.com delivers to over 700 locations within the geographical boundary of India.
** We currently do not deliver to any location outside of India.
Delivery methods :
** 20Dresses.com dispatches all parcels using a courier chosen according to your order or the type of products sold on 20Dresses.com, to offer you fast and reliable delivery. Once your parcel has been dispatched, an email containing your parcel information is sent to you automatically.
** You can then follow your parcel’s progress by following the steps mentioned in that email.
Charges :
** Shipping is Free (for all orders above Rs 494) irrespective of your parcel’s location, weight, volume and fragility.
** We charge minimal Rs 45 for shipping for all orders below Rs 495.
Cash on delivery :
** We have started COD in limited pincodes.
** At the time of filling your shipping details on the checkout page,we will highlight payment options available to your pincode.
Delivery times :
** The goods will be shipped the same day if the order is placed before 5:30pm.
** For orders that are placed after 5:30pm, the shipping will be done the next day.
** Accordingly, the product will be delivered within 3-7 working days from the date of dispatch for all deliveries.
** Once our Logistics team has dispatched your parcel, an email will automatically be sent to you.
Return Policy :
** Not satisfied with the product you have received. Not to worry!
** Just let us know about your desire to return the products through any of the following means.
** Send an Email to hello AT 20dresses.com OR Call our Customer Service Desk AT 96998 22211 (between 10:00 hrs. and 18:00hrs. (except sundays).
** And our returns team would take it up from there!
We have a 3-point Return Policy:
1. 20 Days Return (From the day of receipt of product)
2. Full Refund
3. Free Reverse Pickup
20 Days Return :
You can return any product for with in 20 days of receiving it. For hassle free returns processing, please do ensure
** Products are not used or worn (other than for trials)
** Original tags & packaging is intact.
** Clothes are not damaged or stained in any manner.
** Original invoice is packed along with the products you wish to return
** All accessories that come along with the products are packed.
** There are no scratches or deformities on the surface of the products.
** Seal is not broken for cosmetics & perfumes
** Embellishments & Sequins are not damaged in case of jewellery and handbags
Full Refund :
** Once we receive the products, our experts will determine whether the above guidelines are adhered to or not.
** If things are in order, we will fully refund your money within 7 days time.
About Us :
20Dresses is an exclusive Members-Only site where you get your Personal stylist setting up your Personal showroom filled with trendiest fashion products. These products are handpicked and purchased keeping specifically in mind your fashion profile, taste, size and latest trends! That makes 20Dresses your Personal Shopperas well.