Company : Eye My Eye
Registered Office : Gurugram
Service Name : Contact Number
Industry : Health care
Service/Product : Eyeglasses, Sunglasses, Contact Lenses, Power Sunglasses
Website : https://www.eyemyeye.com
Eye My Eye Contact Number
Call : 08069051111
Email : grievance [AT] eyemyeye.com
Timing : 9.30 AM to 6:30 PM ( Monday to Sunday )
Eye My Eye Contact Address
A-8, Infocity- 1,Sector 34,
Gurugram – 122001, Haryana
Related / Similar Customer care : Lenskart Delhi Customer Support
FAQ On Eye My Eye
Frequently Asked Questions On Eye My Eye :
What Kind Of Glasses Frames Can I Find Here?
** Looking for a bold eyewear or a minimal design? Or are you someone who loves both sophisticated and modern frames?
** Well, our full-frame, half-frame & rimless eyeglasses will have you covered.
** Designed for clarity & function, each frame is crafted with extreme precision and high quality material that is sure to make you feel opulent.
** EyeMyEye brings thousands of frames in your favorite shapes like clubmaster, round, rectangle, retro-square, pilot, cateye & more; so that you don’t have to think twice when you opt to style!
What Should I Know Before Placing My Eyewear Order?
Let’s know the prerequisites. You must know about your –
Prescription (if valid) :
** It is suggested to visit your optometrist for the correct and current power details (prescription). Keep it handy before placing your order.
Size of Frame :
** If you have an old frame, read its dimensions from the inside of the temples or find out your perfect frames from our Size Guide.
Face Shape :
** You face shape plays a vital role in finding your perfect frames. Here’s our Face Shape Guide for your help.
Is It Safe To Pay Online On Eyemyeye?
** Yes. EyeMyEye ensures 100% secured payments.
** We go an extra mile to ensure that your online purchase is both smooth & safe.
** We use SSL encryption on our website & keep the information transmitted on our secure servers.
** Our third-party payment gateway makes sure your personal information is never transmitted or sold to anyone.
** Be assured of your privacy and information related to your transactions when purchasing from EyeMyEye.
What’S Your Delivery Timeline?
** In metro cities, the order ready time for fashion sunglasses, zero power glasses and computer glasses is 2-3 working days.
** For eyeglasses and prescription sunglasses, the manufacturing takes about 5-7 working days.
** Post which your orders are dispatched in 1-2 working days.
** For Rural pin codes served by India Post, the delivery may take up to 30 days.
I Want To Know About Your Returns Policy / Auto Refund Process Along With Tat
** eyemyeye.com offers a 14-Day Easy Returns policy to all its customers. Customers can raise a return-request within 2 weeks from the date of delivery, by logging into their accounts. Simply go to My Orders – View Details and initiate the returns process.
** It is mandatory to collect pickup receipt from the pickup agent while returning your order.
** If you have paid online through a credit/debit card, then the refund will be processed to the same card. If you have paid via Net Banking or Cash on Delivery (COD), you will get your refund into your bank account via NEFT. Once you initiate a refund request, we will contact you for your bank details.
** Once the product reaches us in its original condition and clears quality check, we will process your refund in 10-12 working days
What Does Best Price Guaranteed Means?
Best Price Guaranteed is a cumulative of quality of product/s, delivery timelines, free case & cloth, coatings etc