Company : GIVA Jewellery
Head Quarters : Bangalore
Service Name : Contact Number
Industry : Jewellery
Service/Product : Gold, Rose gold, Silver ,Oxidised Silver
Website : https://www.giva.co/
GIVA Jewellery Contact Number
Call : 080-47189504
Email : care [AT] giva.co
Timing : 10 AM to 6 PM
GIVA Jewellery Contact Address
Bangalore :
1/2, Old Madras Rd, Someshwarpura,
Sivanchetti Gardens, Bengaluru, Karnataka 560008
GIVA Jewellery Store Locations
Mumbai :
211D, SV Rd, Zalawad Nagar,
Ganga Vihar, Andheri West, Mumbai,
Maharashtra 400058
Punjab :
Pavilion Mall Old Session Court Road, Near,
Fountain Chowk, Civil Lines, Ludhiana, Punjab 141001
Maharashtra :
Viviana Mall, next to Jupiter Hospital,
opposite Eastern Express Highway,
Laxmi Nagar, W, Thane, Maharashtra 400606
Andhra Pradesh :
Srk Destiny, T.S. No. 5/3 & 5/4 L.P. No. 3/86 Block No. 1 Of Waltair,
Ward, VIP Rd, near Cbm Compound, Asilmetta, Visakhapatnam,
Andhra Pradesh 530025
Chhattisgarh :
Vidhan Sabha Rd, Mowa, Raipur,
Chhattisgarh 492007
New Delhi :
Plot No.3B1, Twin Dist. Centre-1, Sector- 10,
Rohini, Adjacent To Rithala Metro Station,
Swarn Jayanti Park, Sector 10, Rohini, New Delhi,
Delhi 110085
Phone : +91 74289 92491
Secunderabad :
D.No.3-1-262 Sarojini Devi Road, Patny Center,
Shopping Mall, Beside Chennai, Kalasiguda,
Secunderabad, Telangana 500003
FAQ On GIVA Jewellery
Frequently Asked Questions (FAQ) Product Purchase On GIVA Jewellery
1.What is the estimated delivery date of my order?
We work with all leading logistics partners in India to ensure smooth and timely delivery of your jewellery. It might take us upto 48 hrs to dispatch your order, once the order is confirmed. Once your order has been dispatched from our warehouse, deliveries are completed within 4-6 business days. We will keep sending you details of your order on your registered phone number and email . You can also track the status of your order here: https://tracking.giva.co/
2.How do I return your product?
Sorry to hear that you would like to return the product. To return the product, just drop us an email at care [AT] giva.co stating that you would like to return the product, along with the product images, and we will arrange a reverse pick up for you. Reverse pick up takes about 72 hrs and once it is done, we will initiate your refund. Please note that it may take 4-6 working days for the refund to be processed.
3.I need to receive my order by a specific date. Can you help me?
We understand that you might have purchased the jewellery as a gift or would otherwise like to delivery it by a specific date. Please note that we will try our best to deliver your orders in time, but in some cases there might be some delays. Delivery on a specific day or before a specific date can be attempted from our side on a best effort basis, but these are not assured services. Please place the order and instantly send an email to care [AT] giva.co with your order number and expected delivery date.
4.I need to change the delivery address. How can I do that?
If your order has not yet been picked up from our warehouse, we can definitely change your delivery address. Just reach out to us on any of our support channels and we will do our best to help! If the order has already been dispatched, there is very little we can do to update the address. If we have already shipped your order, we will call back the order and send you a new package from our side.
5.Do you ship to Canada/USA?
Sorry at this time, we only ship to India for free. We can ship to your location if you are okay to bear the cost of shipping. Please write to care [AT] giva.co if you would like to receive the products outside India.
6.Can you do something for a speedy delivery?
Most of our orders are air-shipped – but still if you have a need for expedited shipping, let us know and we will try our best to dispatch the order as early as possible.
7.Can the delivery be sooner? I can pay more.
We already airship most of our orders – so we do not require you to pay extra. Please just reach out to us and we will try our best to help!
8.How can I update the address after the order is already dispatched.
Once the order is shipped, changing the address might not be possible. In this case, we would request you to take delivery at the initial address. If that is not possible, we will call back your initial order and send out a fresh one to the updated address.
9.Can you call me on my number while delivering?
We work with all leading delivery partners and most of them will give you a call before delivering the order. However, this is not something that we can vouch for, since there are third party delivery agents involved.
10.Someone else ordered this product. What is in the box?
We understand that you might not have placed the order that you have received. We get a lot of requests for gifting so it is possible someone might have put in a gift order for you. In order to not spoil the surprise, we request for you to wait to receive your gift and open with a smile!