Company : Okhai Centre for Empowerment
Head Quarters : Ahmedabad
Industry : Online Shopping
Service / Product : Sarees, Womens Collections,Jewellery,mens Collections, Home Decor, etc..
Website : www.okhai.org
Customer Support :
Phone: +91 79 66131721
Time : 10am – 5pm IST
Email: okhaicfe AT okhai.org
Contact Address :
Okhai Centre for Empowerment
c/o Tata Chemicals Ltd
601-603, Saakar 3,
Near Income Tax Cross Road,
Ashram Road, Ahmedabad – 380014.
Shipping Policy :
** After confirmation of order from our customer support team, products are couriered within one business working day
** Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.
** We have tied up with FedEx for shipping our products. Please refer the shipping partner (fedex)’s site for more details
** Delivery charge vary depending on the value of the shopping cart. We charge a sum of Rs 99/- for each order below or equal to Rs 999/-.
** There is no shipping charge for orders having value greater than Rs 999/-
Refund and Cancellation Policy :
** We assure you that all products sold on okhai.org are new and 100% genuine.
** In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags.
** It would be necessary to provide all financial transaction details, alongwith bills/invoices provided.
** Returns are covered by the 15 Day Replacement Guarantee
** The buyer needs to intimate okhai.org within 15 (fifteen) days of receipt of goods about the reason for seeking refund.
** Replacement is subject to availability of stock. .
** If the product is out of stock, you will receive a full refund, no questions asked.
** You may, however, look at existing stock and order a replacement from the same, subject to the same or lower price.
Procedure for return of products :
** Please contact us either on phone or though email and provide the Order id details
** Customer Support will confirm the return request and will inform you about the pickup process.
** Please ensure that the product return is initiated within 15 (fifteen) days of receipt of the article.
** Please ensure that product is in unused and original condition.
** Include all price tags, labels, original packing and invoice along with the product.
** We do not charge extra for returns and all replacements/pickups are done free of cost.
About Us :
Okhai Handicrafts are handcrafted apparel and lifestyle products created by rural artisans from across India. These artisans are gifted with the talent and traditional skills to craft exquisite designs in styles that are unique to their culture and heritage.Okhai understands the rich culture and traditions that these rural communities are steeped in and translates this heritage into products by pairing traditional art with contemporary designs and modern processes.
View Comments (2)
Hi , I had ordered two Diya from Okhai and the product I received is not the one shown in the picture at your web site. Moreover one piece is broken , really feel very disappointed n disgusted. Do the needful
My order no.35174 green sea kurta was purchased in a sale.it did not come out to be of same size standards as per size chart.so it did not fit.a return exchange request was declined due to policy issue.Where does my mistake lie.who will compensate for the loss and what do I do of your product dearly purchased?please look into the matter and address my grievance.