Organisation : Paytm Mall
Service Name : 24×7 Help
Headquarters : Noida
Industry : Online Shopping
Service/ Product : Online Shopping, Order Status, Refund, Cancel, etc
Website : https://paytmmall.com/care/ticket
Paytm Mall 24×7 Help
You can talk on Paytm Mall 24×7 Helpline 0120 4606060 to resolve your query.
Paytm Trust
Your money is yours! All refunds come with no question asked guarantee.
100% Assurance
At Paytm, we provide 100% assurance. If you have any issue, your money is immediately refunded. Sit back and enjoy your shopping.
Paytm Mall Promise
Products with this tag are quality checked, and shipped the same day from certified warehouses. So you get the right product, faster.
Paytm Mall Return/Cancellation Policy
Consumer Electronics:
Camera & camera accessories, Computer & computer components , Computer peripherals, Game consoles, Networking Devices, Mobile & computer accessories, softwares, speakers and headphones
7 Days Replacement:
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged.
Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or brand authorized service center directly.
Large Appliances:
Fridge, AC, heater, washing machine, dish washer, air purifier
7 Days Return/Replacement:
** This item is eligible for free return/replacement, within 7 days from delivery, in an unlikely event of the item delivered being wrong or physically damaged.
** This item can be exchanged for a different size/colour.
** This item is eligible for a full refund subject to prior ascertainment by Paytm Mall. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up.
Small Appliances:
Air purifier, heater, Home & kitchen appliances
7 Days Return/Replacement:
** This item is eligible for free return/replacement, within 7 days from delivery, in an unlikely event of the item delivered being wrong or physically damaged.
** This item can be exchanged for a different size/colour.
** This item is eligible for a full refund subject to prior ascertainment by Paytm Mall. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up
Laptops, Cameras and TVs, Mobiles, Tablets:
laptops, covers & sleeves, audio & video devices, cables, chargers, other accessories
7 Days Replacement:
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged.
Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or brand authorized service center directly.
Apparel:
15 Days Return/Replacement:
** This item is eligible for free return/replacement, within 15 days from delivery, in an unlikely even of item delivered being wrong or physically damaged.
** This item can be exchanged for a different size/colour.
** This item is eligible for a full refund subject to prior ascertainment by Paytm Mall. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up.
(Note: Items like lingerie/socks/inner wear are non-returable due to hygiene issues.)