Company : 9rasa
Head Quarters : Delhi
Industry : Online Shopping
Service / Product : silver bracelet from Rajasthan, a gorgeous collectible saree from Banaras
Website : www.9rasa.com
Customer Service :
To host your brand sale with us : iconbrand AT 9rasa.com
Customer care :
Timing : 10:00 AM to 6:00 PM, Monday to Saturday
email : iconsupport AT 9rasa.com
Toll Free : +91 – 9599203196
email : iconcareers AT 9rasa.com
Marketing /Alliances : iconmarketing AT 9rasa.com
Media Queries :
Email : iconmarketing AT 99labels.com
Mobile : +91-9810071223
Bulk Orders :
Email : iconbulk AT 9rasa.com
Mobile : +91 – 9599203196
Delhi :
638 Sultan Sadan, Lane Number 4,
Westend Marg, Saidulajab,
New Delhi 110029,
India.
Delivery policy :
** It takes between 3-5 working days for us to ship your ordered merchandize (7-10 working days for international orders) from the time you place the order on our site.
** 9rasa.com ensures that the fastest and most efficient dispatch & delivery chain is in place to get your orders to you as swiftly as possible from our warehouse.
** The goods will be delivered within 3-5 working days from the date of dispatch for all deliveries within India and within 7-10 working days for all deliveries outside India.
** On dispatch we will send you a mail giving you the details of the courier service used.
Delivery area :
** 9rasa.com delivers to 700 locations within the geographical boundary of India.
** We also deliver to international locations limited to Australia, Canada, Hong Kong, Singapore, United Arab Emirates, United Kingdom and United States of America.
Delivery methods :
** 9rasa.com dispatches all parcels using a courier chosen according to your order or the type of products sold on 9rasa.com, to offer you fast and reliable delivery.
** You can track your order delivery via the My Account / My delivery page.
Charges :
** For deliveries within India charges will be variable depending on your parcel’s location, weight, volume, fragility and the value of your order.
** The charge will be calculated by the system and will be shown to you at the time of making your purchase.
** For deliveries outside India, charges will be variable depending on your parcel’s location, weight, volume, fragility and the value of your order.
** The charge will be calculated by the system and will be shown to you at the time of making your purchase.
** We will also levy an international convenience fee depending on the value of your order.
** The charges include fulfillment costs of your order.
** It may be noted that this charges are subject to change from time to time and without prior notification.
Cash on delivery :
** Cash on delivery option is available only in India and for order amounts of less than Rs 5,000.
** If the chosen mode of payment is cash on delivery, there is an additional charge of Rs. 75 as convenience charges.
** You can view the delivery charges at the time of payment.
** These are over and above the selling price of the product.
** You can also view the delivery charges in the invoice.
Return Policy :
You are eligible to get a full refund of money in case:
** We have shipped a wrong product
** There is a manufacturing defect
** The merchandise has been damaged during transit, and we are not able to provide you with a replacement
** We have shipped a product whose expiry date is past the current date.
You are eligible to get shopping/store credits in case:
** For Apparel/ Footwear/ Home linen
** You are not satisfied with the quality of the product.
** The size ordered does not fit.
For Fragrances/Deodorants/ Aftershaves /Cosmetics :
** The packaging of the product is damaged
** Critical product information like – date of manufacture, date of expiry, place of manufacture, is missing.
** For accessories like jewellery, watches, sunglasses, belts, scarves, cufflinks, etc.
** The item has a scratched surface.
** It is dirty or stained.
About Us :
9rasa is an online shopping store that celebrates all things traditional. An intricate silver bracelet from Rajasthan, a gorgeous collectible saree from Banaras, a rare embroidered fabric from Lucknow, or a delicately worked earring from Calcutta are all keepsakes that you will find in this online boutique . A treasure of all the rich traditions of India, brought to you in a completely contemporary way, for your online shopping pleasure. Come on in, and discover the many definitions of ‘traditionally beautiful.’