Company : Urban Ladder
Head Quarters : Bangalore
Industry : Online furniture Shopping
Service / Product : furniture and home decor Shopping
Website : www.urbanladder.com
Customer Care :
Call Us : +91 92437 67667
Email : hello AT urbanladder.com
Address :
No: 65, 2nd Floor, Kishon Decore Karthik Nagar, Marathalli Bangalore, Karnataka 560037 India
Ship to my city and location :
** For a superlative customer experience, we have decided to deliver each product personally.
** We currently deliver in Ahmedabad, Gandhinagar, Bangalore, Ambala, Panchkula, Chandigarh, Mohali, Chennai, Delhi, Gurgaon, Faridabad,
** Ghaziabad, Noida, Greater Noida, Hyderabad, Secunderabad, Jaipur, Kochi, Kolkata, Mangalore, Mumbai, Thane, Navi Mumbai, Pune, Surat,
** Vadodara and Visakhapatnam . We are coming to other cities very soon and will keep you posted!
Delivery time?
** Products are typically dispatched within a day of order confirmation.
** All the products are transported and delivered using the Urban Ladder delivery network.
** While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery.
** In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.
** For pre-orders, the estimated delivery time is 12 – 15 days starting from the day of shipping.
** The day of shipping is indicated on your product page at the time of order.
** Please note that we will NOT be able to ship pre-orders earlier than the indicated time.
Shipping charges or any additional hidden charges :
** No, shipments are free of charge.
** Any additional charges like Octroi, entry taxes are paid for by the sellers.
** When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your pin-code or not.
Damaged product :
** We work with sellers who have highly specialized quality control measures that ensure that the product is up to our standards when you receive the product.
** In case, you receive a damaged product (damage as defined by the situations in the prior question), please bring it to the notice of the delivery personnel immediately.
** In case you notice an issue later, please get in touch with us on our customer care number or write to us at hello AT urbanladder.com.
** Our team will assess the damage and revert within 1-2 days with a solution.
** We will either replace the piece or take any other corrective measure to solve the problem.
About us :
Home is where the heart is’, sang Elvis, and who are we to disagree. When the founders (Ashish and Rajiv) were trying to set up their homes in Bangalore, they spent a lot of effort trying to get quality furniture and home decor. Conversations with friends gave one clear message – there is a big need for good quality, well-designed, competitively priced and dependable furniture. Indian home-makers are looking for a solution that could help them make beautiful homes, without too much hassle. Existing brands were either poor on quality and service or too highly priced.