Company : Biba Apparels Pvt Ltd.
Head Quarters : Mumbai
Industry : Online Shopping
Service / Product : Women Suit Sets, Mix & match Sets, Etc..
Website : www.biba.in
Customer Support :
Call us : 9266604621
** We are available on +91 9266604621 Monday – Satuday from 9:30am – 8:00pm.
** Our email for Customer Support is customercare AT bibaindia.com
** Drop us a message or give us a ring and we’ll get back to you at the earliest.
Email Us : customercare AT bibaindia.com
For partner / business inquiries :
** submit your enquiry here or mail us on info AT bibaindia.com
For career inquiries :
** mail us on careers AT bibaindia.com
Delhi :
Plot No. 8, A-2, Khasra No. 659/2,
Chattarpur Ext., Near Tivoli Garden,
New Delhi – 110074
Mumbai :
Biba Apparels Pvt Ltd.
16/103, Ground Floor,
Near Food Corporation of India
Opp. BMC Municipal School,
Borivali (East).
Mumbai – 400 066
Payment Options :
The payment options supported are:
** Credit Card – Visa, MasterCard & American Express
** Debit Card – Visa & MasterCard
** Net Banking
** Cash on Delivery
Note :
** All online payments are processed through PayU which provides secure, encrypted connections for all credit card, debit card and Net Banking transactions.
Shipping Policy :
** Biba.in utilizes the services of reputed courier service providers for offering shipping in India
** Biba.in offers free shipping within India on all products offered.
** We pay for shipping, octroi and other taxes.
** You only pay the value of the ordered product
** We strive to ensure timely delivery of orders within 2 – 7 days
** International Shipping is currently unavailable on Biba.in
Return Policy :
** Products can be returned within 7days from the date of delivery.
** Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered).
** In all other cases, replacement or eVoucher (3 month validity) is available.
** Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.
** For all other returns, order processing charges will be deducted from the actual amount paid.
Exchanges:
** Only size exchanges are allowed.
** Items can be exchanged for a similar size or a different size.
** We request you to securely pack the products you wish to return and send the package to the same address as on the invoice of the shipment that you received.
** Please mark clearly “Biba.in Return” on the packaging.
Return Intimation:
** You can either call our Support Number +91 9266604621 or Email Us at customercare AT bibaindia.com within 7 days from date of delivery.
** The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.