Company : Crossword Bookstores Ltd.
Head Quarters : Mumbai
Industry : Online Shopping
Service / Product : Books – Movies- Music- Toys- Stationery- Magazines and CD ROM’s.
Website :www.crossword.in
Crossword Customer Care Number
** At Crossword our endeavor is to offer you a safe, reliable and comfortable shopping experience.
Related : Universal Book Store Secundrabad Customer Service Number : www.customercare.gen.in/4198.html
** However, despite our best efforts, things sometimes do go wrong. We promise to rectify any service failure as promptly as possible.
** So please do let us know if you are in any way unhappy with our service or with your purchases at Crossword.
** Your feedback is important to us. So please write to us with any complaints, suggestions or comments you may have at estore AT crossword.in.
** You can reach us at our customer care number (1800 3000 1203 /022 4249 8060)
** 9:30 am to 7:00 pm Monday to Friday, or you may email us at estore AT crossword.in .
** We will make all attempts to respond to you within one working day.
** You may contact our customer care for anything pertaining to crossword.in.
Typically customers contact our customer care for:-
1. Password related queries;
2. Login related queries;
3. My account / profile change queries;
4. Payment related queries;
5. Merchandise / product related queries;
6. Website navigation related queries;
7. Pricing, promotion, discount related queries;
8. Delivery related queries; or
9. Anything that the customer may wish to clarify about Crossword.in
Note :
** To enable us to respond quickly and effectively, in any communication with us, please provide information such as Order Number, Invoice number, Book Rewards Programme [BRP] number etc. The more information you provide, the quicker we will be able to respond to your query.
** Also, for your assistance and faster resolution of your queries, we have created a list of Frequently Asked Questions (FAQ’s) with our answers to them. You can find those in the FAQs section .
Email Address & Phone Number
Query / Feedback – Email Address – Phone Number :
** crossword.in – estore AT crossword.in – 1800 3000 1203 /022 4249 8060 (9:30 am to 7:00 pm Monday to Friday)
** Book rewards program – bookrewards AT shoppersstop.com – (022)4249 8070 (10:00 am to 7:00 pm)
** Gift Certificates / Corporate Gifting – Amit Popat – 9820485707 (10:00 am to 7:00 pm)
** Marketing Activities – Harshil Shah – (022)4249 8081 (10:00 am to 7:00 pm)
** Any other queries / issues – estore AT crossword.in – 1800 3000 1203 /022 4249 8060 (9:30 am to 7:00 pm Monday to Friday)
** Franchisee Queries – Satish Prajapati – (022)4249 8091 (10:00 am to 7:00 pm)
** Vendor Queries – Books – Sonal Gandhi – (022)4249 8007 (10:00 am to 7:00 pm)
** Vendor Queries – Non Books – Twinkle Gosar – (022)4249 8063 (10:00 am to 7:00 pm)
** Book Launches/Events – Abhishek Kadam – (022)4249 8047 (10:00 am to 7:00 pm)
About Us
Crossword aims to be a point of cultural and social interaction where authors and poets hold court, where children are regaled, where people gravitate to be informed, to be entertained, even enlightened. The name embodies the vision of Crossword as a place and space for people who seek information, knowledge or just the pleasure of reading.
Crossword stocks the widest range of Books – Movies- Music- Toys- Stationery- Magazines and CD ROM’s. With its large children’s section and its focus on making the store a friendly, safe, fun-filled place, Crossword attracts many families who normally don’t think of visiting bookstores. Services like Dial-a-book enable customers to shop from their homes; and when they come to the store, the unobtrusively helpful staffs assist them in finding the right book, the right CD or the right gift for the right occasion.